NBC Olympic broadcast to the first full use of AVAYA IP communication technology

August 22 news recently in China Avaya unified communications sales director Chen Wei said in an interview that, at the Olympic Games broadcast to NBC the first time fully adopted the provision of Avaya's IP communications technologies, including IP phone service and cell phone use classification Linkage , Have for the NBC broadcast smooth played a significant role in support.

Wei Chen revealed that, due to NBC each time in the Olympic Games to send a large number of officers to the scene, in order to achieve real-time communication to work within the high efficiency of the operation team, a communications system solutions with high technical requirements. NBC requested the rapid deployment system, so that the large amount of time and broadcast reports can be quickly put into use. System should also be required to provide such as mobile and fixed communications integration, rich voice, to enhance communication and collaboration efficiency. In addition the flexibility of deployment is also essential, the NBC Olympics in Beijing with two points, one in the IBC, in Shunyi, a logistical support center, two locations of each other, see a very good communication, and the United States Instant communication between headquarters also. NBC is the most value of the reliability of the system, the broadcast of instant communication is television signal and an important guarantee for smooth or not, it must be asked NBC to zero fault, not the needs of broadcast communications and voice interrupted when the mobilization of the phenomenon.

Chen Wei said, AVAYA the services provided by the NBC precisely meet all the needs. AVAYA to provide voice communication is the main demand, the system includes a lot of coordination, and multimedia voice-mail system can support e-mail, fax and voice support for the integration of communications, you can fax to completely paperless, through the network to send, With the mail system can also make a lot of integration, customers can improve the efficiency of the office. And, on the telephone, AVAYA IP phones provide a strong ease of use, the interface is very easy to operate, with a number of customizable navigation keys can be adjusted according to customer requirements, and will make a prompt, no memory, Thus can improve the efficiency of communication. In addition, AVAYA equipment of small and stable and reliable design of the system is particularly prominent.

According to Chen Wei introduced, AVAYA is a server-based solution, but its small server design concept, customers can reduce the transportation costs, more applicable to special customers such as NBC. Support the same number of IP phone number, 2000 Sydney Olympic Games when the weight of Avaya communications equipment, is probably the Beijing Olympic Games and five times, as AVAYA simulation system to a complete IP communications system, so this year's Olympics on NBC used by the Communications equipment to reduce the weight of even greater. That is convenient transport, and cost savings.

Speaking on NBC the first full use of IP communications technology, said Chen Wei, 04 at the Athens Olympics or the combination of analog and digital telephone, the all-IP solution for many advantages. First, it reduces the overall size of the equipment. Prior to the simulation equipment requirements of each corresponding analog phone to the board on every port, but the use of IP telephony, all the phone is connected to the LAN switches, eliminating many of the cabinet space. Second of all use of IP telephony can greatly reduce costs. If this is done analog and digital voice connections, the wiring should be two sets of lines, a cabling system for telephone, another for a data network, have to spend additional costs, particularly for NBC this need to repeat The use of equipment to customers, before using the analog and digital phones, and this all IP phones, terminal has changed, but the voice on the server centre not too many changes, AVAYA through a software upgrade, so that most of the hardware are Can continue to use it. In addition, if adopted the traditional international long distance for the Coordination of cost is very high, so the use of IP terminals in the communications cost savings for NBC a lot of overhead. In addition Chen Wei also said that, NBC used AVAYA Gigabit IP telephony more conducive to energy conservation, is a popular trend. , But also to adapt to Ethernet switches, the dynamic deployment of user-friendly.

AVAYA linked mobile phones on the classification of applications, Chen Wei, the phone application is more suitable classification linkage NBC Olympic broadcast such an environment. After all, NBC can not all officers are sitting beside a fixed telephone, mobile terminals will have a lot in the use of "mobile phone extension linkage", can the phone numbers of staff in the workplace and fixed-line binding, once the call - And then the phone will be ringing at the same time, two between each other can also switch to further improve work efficiency. Also on the screen can display the online status to decide whether to call him, can be very clear to see each other online or off-line, which used to decide which way contact with him. The IP phone built-in USB interface for consumers to easily backup or provided help to increase contacts.

On the call, Chen Wei said that although the NBC morning of equipment shipped from the United States, but the same has been very good for local service. The 72-hour all-weather services can be done at any time in any situation, Avaya Global Services can be in a very short period of time passed through the EXPERT system expert system for NBC to provide services. If a simple fault, the system will automatically process, if more cumbersome, the system will immediately reflected in the Avaya Chinese companies. Avaya experts through the system, more than 99 percent of system failures is through distance can be solved. In addition from the Olympic security point of view, if the system needs to send a sudden accident engineers to deal with, may encounter difficulties in access to specific venues, through remote troubleshooting is to meet the needs of NBC. This is also NBC's choice AVAYA one of the main reasons.

It is precisely because of Avaya to meet the needs of all NBC, NBC in previous Olympic Games have the option of using Avaya Communication Technology. According to Chen Wei introduced, Avaya is the cooperation with NBC from 2000 began. In 2000, NBC used AVAYA technology is based on the TDM products, including after the Summer Games and Winter Games have been using. AVAYA and often in the system by adding new features upgrades to help customers improve efficiency. The conversion from TDM to IP in the process of constantly updated, so that AVAYA between NBC and formed a lasting relationship of mutual trust and cooperation. (End)

About NBC

NBC (National Broadcasting Company) is called "America's Olympic network," it has By the 2012 Olympic Games in the U.S. media for exclusive TV broadcast rights, including the 2008 Beijing Olympic Games, the 2010 Vancouver Winter Olympics and 2012 London Olympic Games. August 8 this year - on the 24th, NBC Universal will provide an unprecedented scale, as long as 3,600 hours of coverage, including swimming, gymnastics and beach volleyball and other events live.

About Avaya

Avaya Inc.-oriented enterprises with intelligent communications solutions to help improve its business, access to market advantage. More than 1 million businesses worldwide, including more than 90 percent of Fortune 500 companies, use Avaya's IP telephony, unified communications, contact centers and communications-driven business process solutions. Avaya Global Services for enterprises of all sizes to provide a comprehensive range of services and support. Avaya Inc. For more information, please visit the company's global network http://www.avaya.com, and the company's Web site www.avaya.com.cn.